What our Customers say...
SERVPRO was terrific. Jonathan in construction was most helpful with suggesting options and also having me contact the waterproofing company to fix some items rather than having to pay SERVPRO for items they did not work on. SERVPRO always responded and took care of everything to our own satisfaction. Special thanks to Ariana and Justin for their assistance and great work.
Everyone was great and scheduled the work so that that the air scrubbers could run while we were traveling.
We were very pleased with the services provided.
Jonathan and his team did an excellent job on the restoration work to my home! There were a number of times they went above and beyond to make sure we had the right paint color, vanity and everything was how we wanted it.
I must say that I was thoroughly satisfied with the cleaning and restoration work performed by SERVPRO. In addition to the professional services, I was impressed with their honesty.
We thank SERVPRO for returning our home back to normal!
Great service from everyone involved. Once the storm hit we panicked but SERVPRO got us thru this difficult time. Thank you!
The crews could not have been nicer or more professional. So impressed, thank you so much! We definitely do not want a disaster again, let's have a bbq instead.
Continue providing amazing customer service & excellent technical work. Thank you! Could not have asked for a better job.
Justin was especially helpful, courteous and professional.
Awesome service! Super professional and thorough job! 10/10
Best company that I have used in the past year. I would recommend to friends and family.
The office handled my initial call professionally and courteously. Technicians did keep in contact with me before arrival and explained clearly what needed to be done. Overall I give SERVPRO a 10.
They called me almost immediately after I hung up with my insurance company to see if it was a convenient time. They walked through the process with me & kept me informed. They arrived quickly and each day they came on time. They were very polite. They cleaned up each time.
Alyssa, Jose and all the crew, including Isaiah, Marcos and everyone else were professional, courteous and a pleasure to work with in a very stressful situation which helped enormously. Thank you so much.
I want to let Alyssa and SERVPRO know that my dad and I are VERY thankful and extremely satisfied with the services that were provided to us. We saw a messy and where do we go from here type "incident", but you all showed us that is could and would be done. We appreciate everyone of the workers and their professionalism through the entire job.
The level of service that I was provided was amazing, I will definitely use them again in the future.
Thank you for all your help in getting my home back together. Please pass on my thanks to all the workers and this note to Mark. Take care!
A big thank you to Ariana for helping with scheduling and Jonathon, Justin and Les who all worked very professionally and helped answer all my questions. I would recommend this team to anyone who needs work done.
My sister referred me to SERVPRO. She was extremely satisfied with their services and so am I.
Thank you so much for helping us in a stressful situation. We ill use you again if we have another loss!
After a fire at my Apartment Building, Tommy Murphy explained the next steps and brought a sense of calm. He remained on site to put locks on everything and ensured that broken out windows were boarded up. His efforts were excellent! His experience and expertise shined through and I very much appreciated everything he did for me. Without SERVPRO's help, the ordeal would have been so much worse! Thank you.
Found this company online. Husband's elderly uncle was living in filth in a Wash DC apartment and neighbors were complaining about the smell and the cockroaches. They came out the very next day, prepapred to to deal with rotting food, cockroaches, major clutter and heaven knows what else. Very accomodating- handled the whole process by phone.- we dont live nearby. I haven't been to the apartment but they were prompt, efficient and cleaned up a major mess- I am sure it was horribly dirty.
Thomas Murphy, you were an exceptional specialist thru our disaster last month. Talk about dedication! Every morning you were at my property before I was, making calls and supervising work that needed to be done. I will definitely tell my friends and family how great SERVPRO is. Job well done! Thank you!
It was truly a blessing when Tom Murphy came to our aid in May, 2015. The leadership he displayed was phenomenal. He was able to navigate my father and I through uncharted territory of which we had no clue as to where to start. His knowledge and information were critical in helping us to make the right decisions that would be the foundation to rebuilding my father's home and life. We are forever in his debt. I will refer SERVPRO to all of my friends and family.
SERVPRO was very efficient and courteous. I give them an overall 10.
Having a house fire, as anyone can imagine, is totally unexpected and very destabilizing but SERVPRO came to the rescue and has been absolutely outstanding in their response. Thomas Murphy showed up shortly after my call to 911 and stood by me throughout the entire process.
Thanks Thomas for being there for us and taking care of the clean-up after our house fire. I could not be more appreciative. The world needs more of you.
Honestly, in a situation where very little felt like it was going right, Alyssa and her team came in with knowledge and professionalism and guided us through a difficult situation.
The office was great, incredibly helpful and responsive. I could not have been more happy with T.J. Simmons. He was absolutely incredible throughout the entire process. He made me feel at ease and explained every single step.
Thank you very much for your quick service when I had a fire emergency. Please pass my special appreciation to Thomas Murphy for his real professional good service.
I couldn't be happier with the service I received from SERVPRO. I give SERVPRO 10's across the board! As a business owner, I am so happy to know SERVPRO is around in case anything should happen in the future.
I appreciate the services that SERVPRO provided after the fire at my property. I especially appreciate the professionalism of SERVPRO Disaster Relief Specialist Thomas Murphy. The guidance and assistance that he provided, especially on the date of the fire, was first rate and very much appreciated. He provided reassurance at a time I really needed it.
I received great service from SERVPRO. They quickly took care of the problem and cleaned up the mess in my crawl space after a neighbor's pipes burst and flooded my crawl space. Entry to the crawl space had to be done from inside the house. They took the time to put down a barrier in the hallway so they wouldn't leave a mess. Even after that precaution they still went back over the floors with a broom to make sure they left the house clean.
Thank you we had a great experience and I would highly recommend Oz. He was fantastic to work with and very thorough.
The office handled everything wonderfully and very promptly from the initial call to the technicians arriving. The technicians were great, knowledgeable and courteous. The team vacuumed and wiped the surfaces clean upon completion. I give SERVPRO an overall 10!
I was very satisfied with the work SERVPRO did and the gentlemen were friendly and professional. I would give a 10 for the work.
Extremely satisfied with the work that was done and I would definitely use SERVPRO in a future water loss!
After our sewage problem in the basement of our house, my husband and I were unsure who to call. We have a neighbor that works at SERVPRO and she recommended the Washington DC location. We called them and they were so fast in helping us restore our basement back to before the loss. We will definitely use SERVPRO in the future for any losses and we will refer them to our friends.
Oz was great! He was on time and communicated with me through the entire process. The entire team was courteous and neat. The service provided exceeded expectations and I don’t have any recommendations for improvement.
Thank you Alyssa for all of your assistance during the process. You have been excellent to work with.