SERVPRO of Washington, DC Employee Photos

Hollie Butler

Hollie is the General Manager of SERVPRO. She has been with SERVPRO since 2011, and has held a number of positions throughout the company since joining. Hollie is a certified Microbial Remediation Supervisor (ACAC), and certified in Water Damage Restoration, Applied Structural Drying, Fire/Smoke Restoration, and Odor Control (IICRC). Additionally, Hollie recently became certified as an Asbestos Supervisor.

Michelle Kinnard

Michelle is the Office Manager at SERVPRO.  She has been with SERVPRO since 2011, and has held a number of positions throughout the company since joining.  She has many years of experience in the customer service industry. Michelle is IICRC certified in Water Damage and also holds an Xactimate Certification.  She coordinates communication between departments and oversees billing, job file audits and human resources.

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Thomas Murphy

Title:  Disaster Relief Specialist 

Years @ SERVPRO®:  5  years

Certifications: Commercial Cleaning, Chemical Usage, Upholstery/Carpet Cleaning 

Hobbies:  Spending time with family, including all 3 of my dogs. Aside from that, being a self-proclaimed handy-man, I could be found working on a home project.

Prior to working with us, Thomas was with SERVPRO of Baltimore & Reston Herndon, VA. for seven years as a Warehouse Manager.

A great part of why he enjoys his job is that he has the opportunity to assist in the mental and emotional recovery of SERVPRO’s customers and clients after a loss. 

"I am grateful to work for a company that service QUALITY work and stands by it!"

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Leonce Koyakosso

Disaster Relief Specialist. He regularly visits some of our Montgomery County and Prince Georges County clients and is always ready to help you handle any size disaster.

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Daniel "Dan" Lucas

Title:  Disaster Recovery Specialist

Years @ SERVPRO®:  4 years

Hobbies:  Coaching my daughters’ sports teams, playing ice hockey, skiing, and fishing.

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Cody Wood

Title: Water Division Manager

Years @ SERVPRO®: 2

Certifications: Water Restoration Technician (WRT), Applied Microbial Remediation Technician (AMRT), Applied Structural Drying (ASD), Trauma and Crime Scene Technician (TCST), & Commercial Drying Specialist (CDS)

Hobbies: Traveling, Mixed Martial Arts, & spending time with family

Male employee with dark blonde hair smiling in front of SERVPRO logo

Draven "Dre" Marlow

Title:  Equipment and Fleet Manager

Years @ SERVPRO®:  2 years

Certifications: WRT

Hobbies: scuba diver for 8 years and volunteer firefighter for 4 years

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Anthony Gomes

Title: Disaster Recovery Specialist

Years @ SERVPRO®: 1 year

Hobbies: Enjoying outdoor activities and carpentry.

Anthony, one of the newest SRM’s to have joined this organization. He responds to emergencies, commercial and residential losses.

"It is a great honor to assist others in their time of need.  I strongly believe every client must receive the best possible customer service and to meet the challenge and exceed the expectation!”

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Steven Adams

Title:  Disaster Relief Specialist 

Years @ SERVPRO®:  6.5  years

Hobbies: Spending time with his family

Steven, A proud United States Navy Veteran and even prouder father of two,  Has procured D.C largest residential and commercial properties from Fox News office on North Capitol to the recent Washington Metro Transit Authority.

When not responding to emergencies, Steven helps prepare clients to prevent and minimize any emergency.

“I take great pride and joy and helping others, so working for SERVPRO is a blessing to me and all I serve”